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| Social ERP system |
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An increasing discuss in Enterprise 2.0 circles focuses on what value new technologies have for users who do back office functions. Questions persist about how Enterprise 2.0 technologies are built into the processes of every day life and what upside they really have.
In that regard, it's interesting to note the partnership announced today between NetSuite and InsideView to bring in real-time information from across the social Web into such departments as accounts payable and human resources. The partnership will bring InsideView's insights from across social sites such as Twitter, Facebook, LinkedIn and Google Blog Search into NetSuite's CRM and ERP offerings which will help to create what it calls a'Social ERP' system.
NetSuite is a Software-as-a-Service provider that provides a cloud computing platform to help manage software suites. Its customers are mid-sized companies and divisions of large enterprises. Inside View coins itself as a Sales 2.0 leader, "bringing intelligence gained from social media and traditional editorial sources to the enterprise to increase sales productivity and velocity."
NetSuite users will have access to information from a wide variety of traditional information sources and real-time social networks. The structured and unstructured information is aggregated and filtered by InsideView. It flows directly into the application and is filtered for the particular office function such as accounts payable. NetSuite says this is the first time a social component has been built natively into its application.
Some of the benefits the two companies see with the integration:
Better understanding of customers and partners to assess payment risk and improve collection processes
The ability to better use the buzz about suppliers and brand reputation and level of customer satisfaction
Integrate social profile information to engage job candidates across multiple channels, including Facebook, LinkedIn and Twitter;
InsideView for NetSuite was built using NetSuite's SuiteCloud development platform. Additonal NetSuite partners are planning to build their own integrations, which the company says may mean more social components into the NetSuite environment.
Currently, NetSuite users may see information that others are collecting by subscribing via an RSS feed. Further integration could be the potential addition of activity streams for sharing intelligence.
This is an unfolding trend which we believe will create a more measured look at how Enterprise 2.0 applications fit with back office functions. It also represents another example of how business intelligence applications from companies like IBM will begin to compete in this realm as more efforts continue to meld structured and unstructured information. |
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#1 wrote: Rohan (8 February 2010 14:23) |
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Don't you think Ramco is more or less providing the same deal but with a free trial for the benefit of those with inhibitions?
Rohan |
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registration: -- ICQ: -- [Quote] |
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| Tags: |
abas, Axapta, baan erp, costs, crisis, ERP, Fujitsu, Glovia, infor, Lawson, RJT, S3
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ERP system - Enterprise resource planning, is an enterprise-wide information system designed to coordinate all the resources, information, and activities needed to complete business processes such as order fulfillment or billing.
An ERP system supports most of the business system that maintains in a single database the data needed for a variety of business functions such as Manufacturing, Supply Chain Management, Financials, Projects, Human Resources and Customer Relationship Management.
An ERP system is based on a common database and a modular software design. The common database can allow every department of a business to store and retrieve information in real-time. The information should be reliable, accessible, and easily shared. The modular software design should mean a business can select the modules they need, mix and match modules from different vendors, and add new modules of their own to improve business performance. Wikipedia
SCM - Supply chain management is the management of a network of interconnected businesses involved in the ultimate provision of product and service packages required by end customers (Harland, 1996). Supply Chain Management spans all movement and storage of raw materials, work-in-process inventory, and finished goods from point-of-origin to point-of-consumption (supply chain).
Ideally, the data for the various business functions are integrated. In practice the ERP system may comprise a set of discrete applications, each maintaining a discrete data store within one physical database. Wikipedia
CRM - Customer relationship management, consists of the processes a company uses to track and organize its contacts with its current and prospective customers. CRM software is used to support these processes; the software system can be accessed, and information about customers and customer interactions can be entered, stored and accessed by employees in different company departments. Typical CRM goals are to improve services provided to customers, and to use customer contact information for targeted marketing. Wikipedia
While the term CRM generally refers to a software-based approach to handling customer relationships, most CRM software vendors stress that a successful CRM effort requires a holistic approach. CRM initiatives often fail because implementation was limited to software installation, without providing the context, support and understanding for employees to learn, and take full advantage of the information systems. Wikipedia
MRP - Material Requirements Planning, is a software based production planning and inventory control system used to manage manufacturing processes. Although it is not common nowadays, it is possible to conduct MRP by hand as well.
MRP II - Manufacturing Resource Planning, is defined by APICS as a method for the effective planning of all resources of a manufacturing company. Ideally, it addresses operational planning in units, financial planning in dollars, and has a simulation capability to answer "what-if" questions and extension of closed-loop MRP. Wikipedia
And something else, tickets hamburg
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